You can do this by pressing the Windows Logo key + Ctrl + Shift + B at the logo screen. This shortcut will prompt Windows into restarting the graphics driver. If this doesn't work for you, it's time to perform some HP hardware diagnostics tests. Your HP laptop can get stuck on the HP logo screen due to a variety of reasons. Here are the most common ones: Hardware issues: This can range from a failing hard drive, faulty RAM, or even an overheating CPU. Your laptop might be unable to proceed with the booting process because it can't access or use these hardware components properly. If your HP laptop is stuck on the HP logo, it could be due to power issues, software glitches, faulty hardware, or BIOS error messages. You can fix the problem by performing a hard reset. Turn off the laptop. Disconnect the AC adapter and remove the battery as well as all other connected devices like USB drives, webcams, and printers. tYIFhlk.